Refund policy

Returns & replacements

Everything we sell is made to order after you buy it, and almost everything carries someone's name, their course, or their round. That makes it theirs and nobody else's, so we can't take pieces back for a change of mind. What we do cover is anything that went wrong on our side — and we cover it completely.

The 24-hour window

Nothing goes into production for 24 hours after you order. If you spot a typo, the wrong date, or the wrong course in that time, email hello@homecoursegoods.com and we'll fix it at no charge, or cancel the order for a full refund. Once production starts the piece physically exists, and we can't change it.

Damaged, defective or not what you ordered

If a piece arrives damaged or defective, if the print or embroidery doesn't match your order, or if we got the personalization wrong, email hello@homecoursegoods.com within 30 days of delivery with a photo. We remake it at no charge, or refund it if you'd rather. In most cases you won't need to send anything back.

Lost parcels

If tracking shows no delivery, or the parcel never reached you, tell us within 30 days of the expected delivery date. No photo needed: we check the tracking with the carrier and remake the piece at no charge, or refund it if you'd rather.

Pieces without personalization

The prints in No Personalization Needed are also printed to order, so they follow the same rules: no change-of-mind returns, and full cover for anything damaged, defective or lost.

Sizes

The tee, the hoodie, the polo and the quarter-zip are made to order, so we can't take one back to swap a size. Each product page lists its measurements — compare them with a shirt he already owns before ordering, and write to us if you'd like help choosing. Every other piece in the shop is one size or no size.

Typos in what you typed

We print exactly what you give us, spelling included — that's the only way personalization works. Use the 24-hour window, or ask for a proof, and we'll correct anything free. After production has started, we'll always offer to remake it at our cost price rather than leave you with a gift you can't give.