Refund policy

Returns & replacements

Almost everything we make carries someone's name, their course, or their round. That makes it theirs and nobody else's, so personalized pieces can't be returned for a change of mind. What we do cover is anything that went wrong on our side — and we cover it completely.

The 24-hour window

Nothing goes into production for 24 hours after you order. If you spot a typo, the wrong date, or the wrong course in that time, email hello@homecoursegoods.com and we'll fix it at no charge. Once production starts the piece physically exists, and we can't change it.

We replace it free if

it arrives damaged or defective
the print or embroidery doesn't match what you ordered
we got the personalization wrong
the parcel is lost in transit

Email hello@homecoursegoods.com within 30 days of delivery with a photo. In most cases you won't need to ship anything back — we simply make it again.

Sizes

Tees and hoodies are made to order, so we can't take one back to swap a size. Our sizes run true — check a shirt he already owns before ordering, and write to us if you'd like help choosing. If you'd rather not guess at all, every other piece in the shop is one size or no size.

Typos in what you typed

We print exactly what you give us, spelling included — that's the only way personalization works. Use the 24-hour window and we'll correct anything free. After that, we'll always offer to remake it at our cost price rather than leave you with a gift you can't give.